Toshiba P200D Laptop - No Wireless, sometimes!!

Toshiba Satellite P200D laptop that required a re install of Windows Vista. All done and tested, including SP2 update, and laptop given back to the owner. I received a phone call saying that they were unable to get the laptop on to the internet. Initial thoughts were that they were not inputting the correct wireless code to access their router as everything worked fine for me.

Visited the owner and sure enough the laptop would not connect properly. However their other laptop was OK, their Ipad was OK and my netbook would connect OK which had never been on their network.

The laptop was getting an IP address from the router which was the DHCP server. The router was saying that the laptop was connected as it was in the list of connected devices. However the laptop connection was saying that it was "Local" only and there was no little globe on the connection near the clock. You could ping the laptops IP address ok but if you pinged the default gateway (the router) laptop said there was no connection.